Credit & Returns - American Distribution and Manufacturing Company

Use this new form to submit Credit & Returns requests.

We’re always interested in improving our service and would love to hear your feedback. Don’t hesitate to share any ideas on the following page and expect this to evolve over time!

Please note that all ‘Pet Won’t Eat’ reasons still need to be mailed in.

Please only submit your online request once. Placing additional calls and e-mails will create a duplicate claim.

Account Number (No Dashes -)

Account Name

Name

First

Last

Email

Phone

Account Address

City

State/Province

Zip/Postal

Requests

Please complete the following for each request. Provide all relevant information you have available. Feel free to attach invoices, product pictures, and any supporting documents.

Date of Purchase

Invoice Number

Request Description

Why are you requesting a credit or return? (Reason Code)

Do you have multiple, different products to credit or return?

Yes

No

Please attach a copy of your invoice for multiple products

ADMC Product Number

UPC

Model Number

Product Description

Returning Product?

I’d like to return this product

Qty

Please attach a copy of your invoice for multiple products- you do not need to fill out the form for each item

Maximum upload size: 209.72MB

Expiration Date

Lot Code

Add Remove

Customer Reference Number