Credit & Returns

Credits & Returns

Use this new form to submit Credit & Returns requests.

We’re always interested in improving our service and would love to hear your feedback. Don’t hesitate to share any ideas on the following page and expect this to evolve over time!

Please note that all ‘Pet Won’t Eat’ reasons still need to be mailed in.

Please only submit your online request once. Placing additional calls and e-mails will create a duplicate claim.

Name
Name
First
Last
Account Address
Account Address
City
State/Province
Zip/Postal

Requests

Please complete the following for each request. Provide all relevant information you have available. Feel free to attach invoices, product pictures, and any supporting documents.

Do you have multiple, different products to credit or return?
Please attach a copy of your invoice for multiple products
Returning Product?
Maximum upload size: 209.72MB